Customer service center: the customer management and technical support

Functions of the Customer Service Centre:

(1) Accept the customer's integrated business consulting, technical support and purchase the technology to provide customers with guide;

(2) Acceptance, coordination, handling customer complaints to solve the problems of the customer's equipment;

(3) to communicate with customers, contacts, understand the feelings and needs of customers, timely customer feedback, and properly handle the relevant administrative departments and production companies.

The purpose of the Customer Service Centre: we shall do our best, for your dedicated service, your satisfaction is our service purpose, the common development of the company and its customers is our persistent pursuit. In the future, the customer service center staff will be caring warm customer service casting brilliant.

The purpose of customer service: customer convenience, customer service, to establish a good image of the brand of "national forest in the minds of customers.

Standard of customer service work: a day, a full range of site services, all free and compulsory service (warranty).

1, A warranty for one year / six months, life-long service, 24 hours after-service website, hotline and fax, domestic customers remained within 48 hours to reach the designated place; 2, Spare parts inventory ample supply of long-term, damageable, exhaustible and important parts to ensure rapid, accurate reply to the customer; 3, Regular return visits to each customer, maintenance equipment for return visits, and record the equipment records.

Foshan Guolin Electrics Mechanics Technology Co.,Ltd.     ADDRESS： 8 North Avenue, Nanhai District, Foshan the Pingzhou the Pingxi Qiaobei industrial District II TEL：0757-86771163 Service Holine：13809222466（24h） FAX：0757-86796163 E-Mail: gl.master@guolin.com.cn